Client Event Manager

Damon Russell Requesting that there are two dates communicated to customers for event manager access - a “due date” and “lock out date” in CMS. His process is to communicate that customers need to fill out planning forms 45 days from event date. But when they log into Event Manager, it says they have until 15 days from event before they are locked out. Which is confusing and his customers are waiting until 15 days. He doesn't want to lock them out at 45 days, but motivate them complete early.

Justin Johnson Move the "Back" and "Next" buttons from the bottom of the page to the top. That way they aren't bouncing up and down forcing the user to find them again with the cursor every time they move back and next.

Dave Hulinsky We have had an issue in the past couple years, where clients change there venue or town, and update their planner thinking that we know that they changed it. Is there some why we can be notified about changes to the sheet in venue or town? We have lost money in travel cause they change it, dont tell us. Then we have to call and it gets ugly cause they think we know cause everything is online.

Scott Bernstein Allow customers to select which service they'd like to apply payment to. This would be very helpful when paying for engagement sessions and being able to apply their payment to it for payoff prior to the session. It would also be helpful when parents are trying to pay off whichever service they are paying for separately from the couple.

Name: Alex Visscher Reason for Change: I have had a few clients express concern that their planning forms are not being saved in the event manager because there is no "Save" button. I always tell them that changes are saved automatically, but it does cause some concern for clients as they are filling out the forms.

Name: Scott Bernstein It can be confusing to DJ when the Groom fills out the planning form and puts his parents first.